Member Portal and Community

Give your members one place to connect, learn, and renew.

Member Lounge brings member management, events, resources, discussions, and AI recommendations into a single platform, so your team stops moving data between tools and your members find a reason to come back every week.

Member Lounge is an AI-powered member portal and community platform for professional associations. It connects member management, events, resources, discussion forums, jobs, surveys, communications, analytics, and personalized AI recommendations in one place.

30-day money back guarantee

Member Lounge member portal connecting association members with events, resources, discussions, and community content

Trusted By

One connected platform

Everything connected from day one.

Stop paying for 5 disconnected tools. Manage members, events, content, and communications from one place.

Inside the platform

The parts that keep members coming back.

Built in AI, a daily feed, branding control, native integrations, live analytics, and enterprise security.

Expert Connections AI

Every question is routed to the right expert automatically. AI matches forum posts against member expertise and notifies the right people in real time.

Social Timeline

One feed for everything happening in your association. Events, resources, discussions, and updates in a single scroll your members can check every day.

Customization and Branding

Your colors, your logo, and your style across the entire platform, so the portal looks like an extension of your association.

Integrations

Native connections with WordPress, Drupal, CiviCRM, Stripe, Twilio, SparkPost, Constant Contact, and Zoom.

Advanced Analytics

Real time dashboards connected to Google Analytics, Mixpanel, and PostHog, so you can see what members actually use.

Security and Compliance

Enterprise grade protection across every layer of your member experience, including secure payments through Stripe.

Member Management

Every member managed, from sign up to renewal.

Profiles, payments, tiers, and renewals handled automatically so your team focuses on engagement, not data entry.

Member profiles

Custom fields, preferences, and full interaction and payment history in one place.

Membership tiers and roles

Configurable in minutes, with no developer required.

Onboarding workflow

Drives sign up to first action in one session.

AI engagement engine

Delivers personalized content and recommendations to every member.

Renewal automation

Handles reminders and payments from beginning to end.

Member directory

Searchable across the full community.

Event Management

Run every event from the platform your members already use.

In person, online, and hybrid events handled end to end, from sign up to follow up.

Member Lounge event management for professional associations

Event creation

Supports in person, online, and hybrid formats in a single workflow.

Registration flow

Tied to member profiles, with access control by membership tier.

Payment processing

Runs through Stripe and is PCI DSS compliant by default.

Promotion engine

Runs AI driven marketing campaigns from beginning to end.

Reminder automation

Delivers custom email and SMS sequences for each event.

Speaker module

Organizes bios, sessions, and assets in one view.

Resource Library

The Netflix experience for your association's library.

Everything organized in one searchable gallery. Members find what they need in seconds, not minutes.

Resource catalog

Centralizes videos, files, and links in one library.

Smart tagging

Filters resources by category, interest, or audience.

Access control

Uses permission groups tied to membership tier.

Pricing controls

Supports different rates for members and non members.

AI powered recommendations

Surface the right content for each member automatically.

Live streaming

Broadcasts sessions directly inside the platform.

Discussion Forums

Human conversations, powered by AI.

Members ask questions and get answers from the right experts in your community, without your staff routing anything manually.

Member Lounge community and discussion forums for associations

Group management

Creates general or specific discussion spaces with custom moderation.

Permission controls

Restrict access and posting rights by membership tier.

Notification engine

Delivers real time email updates on followed groups and posts.

Peer connections

Help members discover and engage with people who share their interests.

Job Board

Career opportunities inside your membership.

One more reason for members to log in every week. Job listings you control by category and access level.

Job categories

Customizable to match your industry and member roles.

Visibility controls

Support public listings and member only postings.

My Jobs tab

Lets members track and manage every job they post.

Listing hub

Centralizes every admin approved opening in one view.

Applicant flow

Routes candidates directly to the contact or application link on each listing.

Employer visibility

Puts your member organizations in front of the people they want to hire.

Surveys and Forms

Custom forms without a developer.

Event sign ups, member feedback, and internal workflows. Build any form yourself and pull the data when you need it.

Form builder

Drag and drop controls for fields, layouts, and design.

Data collection

Consolidates every response in one central platform.

Versatile use cases

Supports event registration, feedback, custom data capture, and internal workflows.

Results and client stories

A member experience people actually use.

Three associations measured what changed after moving to Member Lounge, and these are the people who reported it.

10× easier

Member administration

Member Lounge has made my job 10 times easier! And the quality of the support was something that I truly have never experienced before.
Allison Calnen, Membership Coordinator at the Pharmacy Association of Nova Scotia
Allison CalnenMembership Coordinator, Pharmacy Association of Nova Scotia
2×

Member engagement

You guys really listen and hear us, from the process of winning the RFP to working through it, there were a lot of good responses and understanding.
Tabitha Skolski, Member Services Director at the Alberta Dental Association
Tabitha SkolskiMember Services Director, Alberta Dental Association
0 to 4,000

Members in two years

At the end of the day, we got a product that’s easy to use, well structured, and truly adds value for our members.
Derek Ventnor, Chief Operating Officer at Skate Ontario
Derek VentnorChief Operating Officer, Skate Ontario
Common questions

Member portal questions, answered.

Quick answers about how Member Lounge connects your member experience.

Member Lounge brings member profiles, tiers, renewals, events, resources, discussion forums, job listings, surveys, forms, communications, and analytics into one connected platform.

Yes. Member Lounge supports native connections with WordPress, Drupal, CiviCRM, Stripe, Twilio, SparkPost, Constant Contact, Zoom, and analytics platforms.

AI recommends relevant content to each member and matches discussion questions with people who have the right expertise, reducing manual routing by staff.

Yes. Associations can create and manage in person, online, and hybrid events, including registration, payments, promotions, reminders, speakers, and follow up.

Yes. Permission groups and visibility controls can restrict resources, discussions, events, pricing, and other content according to membership tier or role.

Member Lounge uses enterprise grade protection across the platform and supports secure payment processing through Stripe with PCI DSS compliance.

See Member Lounge in action

Ready to connect your entire member experience?

See how Member Lounge brings members, events, content, community, and AI together in one platform.

30-day money back guarantee

Or apply for a free trial.

Tell us about your association and the member experience you want to improve.