How to Use AI for Member Emails Without Losing the Human Touch
AI can help association teams write member communications faster, but the goal is not to sound automated. This session shows how to use AI to support better member emails while keeping staff responsible for the final message. We’ll start with a real member communication and show how the output improves when AI is given the […]
Beyond Prompts: How to Give AI the Context It Needs to Help Your Members
A better prompt can only go so far. AI becomes much more useful when it understands your association, your members, and the information connected to the task it is being asked to complete. In this session, we’ll explain context engineering in practical terms. You’ll see the same AI request with and without relevant context and […]
AI Without Replacing Your AMS: What Connects and What Doesn’t
You do not necessarily need to replace your AMS to start using AI. This session explains how AI can work with the systems and data your association already has, from simple exports and uploads to direct integrations and external connections. We’ll break down the different ways AI can access information, where automation can live, and […]
Your First AI Automation: Start Small, Prove Value
Many association teams know AI can help but are less sure where to start. This session gives you a practical framework for deciding which tasks are worth automating first and which ones are better left with people. We’ll walk through the two tests a task should pass, the highest-return workflows for small teams, common bad […]
How Claude Can Save 100 Hours on Membership Renewals
Membership renewals can consume hours of staff time every week. Checking who has renewed, deciding who needs another reminder, writing follow-ups, personalizing emails, and keeping the campaign moving all add up. In this session, we’ll show you a practical approach to automating membership renewals using Claude and Agent Skills. You’ll see how Claude can work […]
Why New Members Disappear (And How an AI Agent Brings Them Back)
A new member signs up. Then what? For most associations, the answer is an email, maybe a welcome video, and a quiet hope they figure out the rest. That’s why members disappear before their first renewal: they never get the experience that made them sign up in the first place. In this webinar, Farhad Khan […]
Using Claude Cowork to Automate Member Operations
Your team spends hours on repetitive tasks that could be automated. Renewal follow-ups. Data cleanup. Answering the same member questions over and over. In this month’s demo, Farhad Khan shows how associations are using Claude Cowork to take repetitive member operations off their team’s plate, from drafting renewal sequences to organizing member data across systems. […]
Foresight Fridays: Member Value Is Shifting – Turn Your Programs into AI-Driven Experiences (ASAE Members Only)
In this session, Farhad Khan, CEO of Member Lounge, an AI-driven engagement platform, Mallory Mejias, AAiP, Co-Host and Producer of the Sidecar Sync Podcast, and Eden Dahlstrom, Vice President of Professional Development and Membership at EDUCAUSE, will explore how associations can transform their existing programs, content, and member interactions into intelligent, personalized experiences using AI. […]
Design a Digital Home for Your Members
The difference between a member database and a thriving community isn’t the technology — it’s how you design the experience. Too many associations launch a portal and expect engagement to follow. It doesn’t. In this session, Amanda Doimo walks you through the process of designing a digital community that members actually want to visit — […]
The Member Acquisition Toolkit: 3 Tactics That Work Now
You don’t need a bigger budget to grow your membership. You need a better system. Most associations approach member acquisition with one-off tactics: a conference booth here, a social post there. But the associations seeing consistent growth have built repeatable systems. In this session, Amanda Doimo opens up the full acquisition toolkit: the specific tools, […]