You’ll learn how to build a multi-channel engagement strategy without multiplying your workload, how to identify which channels your members actually respond to, and how to use the platform to coordinate messaging across all of them.
You’ll learn how to build a multi-channel engagement strategy without multiplying your workload, how to identify which channels your members actually respond to, and how to use the platform to coordinate messaging across all of them.
Email open rates are dropping across every industry. If email is your only channel, you’re reaching fewer members every month.
In this month’s demo, Farhad Khan shows how Member Lounge enables associations to engage members across multiple touchpoints — from in-portal notifications and community forums to digest emails, event reminders, and AI-driven content recommendations. You’ll see how these channels work together to create a consistent experience that meets members where they are.
You’ll learn how to build a multi-channel engagement strategy without multiplying your workload, how to identify which channels your members actually respond to, and how to use the platform to coordinate messaging across all of them.
Ideal for communications professionals and membership managers who want to diversify their engagement strategy beyond the inbox.
Meet Farhad:
Farhad Khan is the CEO of Member Lounge, an AI-powered engagement platform for associations. A former engineer turned entrepreneur, he’s spent over a decade helping associations across North America boost member engagement, retention, and growth. Farhad is also host of The Member Lounge Podcast and a frequent speaker at association conferences.
