Member Journey Audit Workshop: Supercharge Your Member Experience!

Get actionable insights to improve your member journey and grow your membership!

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What you will achieve:

• Uncover untapped opportunities to enhance your member experience and boost satisfaction.
• Develop an action plan focused on maximizing member retention and growth.
• Get FREE 90-day access to Member Lounge to execute the strategy 

Workshop Breakdown

Day 1 (3 hrs):

• Foundation: We'll break down what makes a fantastic member experience step-by-step. 
• Hands-on member journey check-up: We will audit your member journey and find key areas to improve.
• Build your personalized plan: We'll work together to create a roadmap to improve member experience at your association

Homework:

• Understand your stakeholder needs: Interview key members and sponsors. 
• Draft engagement strategy: Create your member engagement plan.

Day 2 (1.5 hrs):

• Action plan development: Solidify your action plan, outlining specific tactics to boost engagement.
• Next steps clarity: Leave the workshop with a roadmap for success and a clear understanding of how to implement your strategies.

*You will receive a time & date for a 1-on-1 session on Day 2. 

About the Facilitator

Farhad Khan is the CEO & Membership Strategist at Grype Digital. He has helped numerous associations automate member engagement and retention over his career of 15+ years.

With his expertise in digital strategies and membership websites, he led Member Lounge to become one of Ottawa's Fastest Growing Companies in 2024.

Farhad was awarded the Bootstrap Awards for Best Guerrilla Marketing, and an Entrepreneurial Rising Star by Invest Ottawa. He is also a 2016 Top Forty Under 40 award Honoree by Ottawa Business Journal and Ottawa Chamber of Commerce. 

Do you need immediate help with your membership?

Book a free 20-minute call.

Grype Digital is a proud partner of CiviCRM, CSAE & ASAE