Member Journey Mapping – Rethink Value Through Your User’s Eyes

Jun 26, 2025
3:00 pm EDT
1 hr 30 min

Unlock hidden growth by mapping your journey from the member’s perspective.

Your member experience is your growth strategy. Is it working?

In this fast-paced and practical webinar, we’ll help you reimagine your membership journey from your members’ perspective—and give you the tools to spark engagement, improve retention, and grow sustainably.

You’ll walk away with a clearer picture of how your members experience your association… and what to do when that picture isn’t quite what you hoped.

What You’ll Learn:

Attract: Find your member magnet—what makes people want to join and stay
Engage: Use the tools and content you already have to drive stronger engagement
Renew: Make renewals feel like the obvious choice (not a tough decision)

This is for you if…

You’re not fully happy with your member engagement
Your current tools feel more like a barrier than a boost
You’re ready to improve at least one key area of growth
You have someone focused on member management and want to support them better

Save Time

Be More Profitable

Grow Your Membership

Further Your Mission

Bonus: Hands-On Mini Activity

During the session, we’ll guide you through choosing one growth area to focus on and show you how to build a simple action plan—based on your current tools and team capacity.

Why Attend?

⏱ Save Time
Be More Profitable
Grow Your Membership
Further Your Mission

Register now to rethink your member experience—and unlock your growth potential!