From onboarding wins to community champions, discover the framework that makes engagement feel effortless.
From onboarding wins to community champions, discover the framework that makes engagement feel effortless.
Most associations dream of a thriving community—where members feel connected, supported, and eager to participate. But too often, engagement feels like pulling teeth.
What if building belonging wasn’t a mystery, but a playbook?
That’s exactly what Catherine Hackney of Confident Communities Consulting brings to the table: a simple, powerful framework to turn passive members into active champions.
How to activate community champions with clear roles and prompts
Build a shared lexicon that aligns staff, leaders, and members
Design onboarding that delivers quick wins for new members
Post questions that invite replies, stories, and peer-to-peer support
Create a valued community shaped by real member feedback
Catherine Hackney is the Principal of Confident Communities Consulting, LLC, where she helps associations design communities that thrive. With a proven track record in community strategy, Catherine equips leaders with practical moves that build trust, belonging, and long-term engagement.
Farhad Khan, CEO of Member Lounge, brings his deep experience in association tech, community engagement, and AI implementation to guide the conversation. With a passion for practical innovation, Farhad helps associations cut through the noise and build future-ready strategies.
Date: December 4th
⏰ Time: 3 PM ET
Your members don’t just want more content. They want to feel like they belong. Are you giving them that?
