Hi!
We’re thrilled to share an important update in our journey: Grype Digital has officially rebranded to Member Lounge!
This isn’t just a name change—it’s a heartfelt shift in focus to better serve you and your members, providing tools that truly prioritize community and engagement in ways that matter most.
Please watch the three rebranding videos below to better understand what this means for you. We are sure you’ll like the work we are doing!
Video 1 – Overview of our rebranding
Video 2 – Your service contracts will reflect our new name, but the terms remain unchanged
Video 3 – We’ll continue supporting Drupal, WordPress, and CiviCRM websites
Video 1 – Overview of our rebranding (3 minutes)
After years of working alongside associations, we recognize the rapid evolution happening in your industry, and we’re dedicated to keeping pace. This rebrand represents our growth and a renewed commitment to helping you succeed. Our journey with “Grype” has paved the way to where we are now, but our vision has evolved, and we’re excited to step forward with a brand that aligns more closely with our mission to empower associations like yours.
We are leveraging those years of experience, and combining them with Artificial Intelligence to enhance member-focused technologies. Our vision centers on delivering AI-powered tools designed to help your association grow, streamline operations, and provide superior services to your members. This focus on AI aligns with our commitment to innovation and delivering increased value while maintaining the same dedicated team behind it.
Member Lounge reflects our dedication to supporting you—not only by offering efficient tools but also by creating a space where members feel they belong, can share, and find meaningful connections. Our goal is simple: to make your community feel more connected, informed, and involved.
Video 2 – Your service contracts will reflect our new name, but the terms remain unchanged (6 minutes)
To better serve you and your members, we’re bringing AI-powered tools and advanced automation to Member Lounge, allowing you to meet evolving needs more effectively. This approach isn’t about adding complexity; rather, it’s about simplifying tasks, improving member engagement, and giving you the insights to make informed decisions. Our goal is to make technology feel less like a tool and more like an integrated part of your community.
While our name and visuals are changing, the ownership, team, and quality of services remain consistent. We are improving our processes internally to assure you get the best service, here are a few key points to keep in mind:
- Current contracts will transition to our new name, but terms and services remain unchanged;
- New payment terms include annual payments and multi-year contracts;
- Data hosting will remain consistent within Canada and the United States.
We, as always, remain committed to client satisfaction, prioritizing your interests, and maintaining the quality of our services.
How we’re improving your experience
As part of our rebrand, we’re enhancing Member Lounge with features designed around the everyday needs of your members and the dedicated teams that support them. Expect the same trusted tools for discussions, resource sharing, and event management, but look out for improvements that make each interaction smoother and more personal.
Video 3 – We’ll continue supporting Drupal, WordPress, and CiviCRM websites (6 minutes)
This transition will be effortless. You’ll still have access to all your favorite tools, workflows, and resources—with the same quality of service, support, technologies and the added benefits of our expanded mission.
Our commitment to bringing the most value to our clients remains the same, with no change in the quality of service you receive. There won’t be any surprises or radical changes in how you work with our team. You’ll continue working with the same account managers, development team, and project team you already know and trust.
Our supported technologies
For the solutions we’ve developed over the years—such as your public website, member portal, and CRM systems that are not yet part of our new Member Lounge platform—we remain committed to their ongoing support and maintenance. This includes all previously supported platforms, ensuring their continued functionality and reliability, which are –
- Drupal;
- WordPress;
- CiviCRM;
- and the Member Lounge platform itself.
Our team’s deep technical expertise in building and supporting these solutions remains fully in place and dedicated to supporting you.
We’ve found ways to streamline our operations and serve associations more efficiently, enabling cost savings that we’re excited to share with you. Additionally, we’ve partnered with some of the industry’s leading experts as advisors, ensuring informed guidance through this transition.
Our optimized processes and formulas are tailored to address common challenges associations face. Whether it involves your public website or member portal, we can often implement effective solutions swiftly, leveraging our deep expertise without requiring extensive research.
Thank you for being a part of this journey with us. We’re here to support you at every step, ready to listen, improve, and grow alongside you. Welcome to Member Lounge—where we’re proud to be your partner in building communities that last.
