Podcast

How to Create Value for Association Members with Michael Lachapelle

Discover why it is so important to provide true value in order to increase member satisfaction and retain your association members, and how to go about it with Michael Lachapelle, Founder at Business Model Fulcrum, and host Farhad Khan.

About this Episode

If you work in the professional-association space, you know that associations are going through a transformation. It’s never been more important for you to provide true value to your membership in order to retain your member base. In this discussion, the core takeaway is value creation and how to determine what is of value to your audience.

*There is no video available for this podcast, but please enjoy the audio recording!


About our Guest

Michael Lachapelle is the Founder and Principal Analyst at Business Model Fulcrum, a consulting agency focussed on assisting organizations and their leaders create change. 

He is also the Founding Parter of IBD Partnership. IBD Partnership provides new set of tools, methods and knowledge to organizations to enable them to delivery innovation and positive social impact as sustainable enterprises.

He has more than 20 years of experience in business design, enterprise business analysis, strategic management, and business, product and service innovation.  Michael has coached individuals and small teams across many sectors; private, public, non-profit, member-based organizations, and government.

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