Member-Centric Approach: Train Your Association to Focus on Members First with Tom Abbott

Learn how to develop a member-centric approach that can help you serve your members better with our special guest Tom Abbott and host Farhad Khan.

About This Episode

The lack of member focus is a common problem that many associations experience. How would it be possible to ensure that they are making member-centric decisions?

It is time to examine the ways associations can improve their practices to lead them to a higher level of member retention. Join Farhad Khan and our special guest Tom Abbott and learn all you need to know to have member-centric solutions.

About Our Guest 

Tom Abbott is president and board director of several nonprofit organizations with over 25 years of experience. He is the Co-founder & CEO of AMC NPO Solutions and an authority on Governance. Also, he is a proven and certified motivational speaker and author who has motivated audiences in excess of 10,000 people and spoken in over 20 countries.

Tom shares his international perspective on member-focused associations based on his expertise. His mission is to contribute useful information that will help you to obtain more member retention.

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