Member-Centric Strategic Planning: The Mistakes Associations Make With Their Members with Carol Hamilton

Unravel the secrets to successful member-centric planning and the different mistakes associations make with their members and how you can do better with our special guest Carol Hamilton and host Farhad Khan

About This Episode

Everyone in the association world thinks they are member-centric, but there are things associations do that get in the way of prioritizing their members. It’s time to examine the ways associations mistakenly take their members for granted and how to fix it!

Listen in as Farhad Khan and Carol Hamilton discuss how to align the goals of your board, executive director, membership manager, and your members. Let’s create a robust membership program that serves members and brings revenue to your association!

About Our Guest 

Carol Hamilton is a strategic planning expert with over 20 years of experience with nonprofits and associations. She is a podcast host at Grace Social Sector Consulting and partners with associations and non-profits to help them envision their future direction and design key goals through strategic planning. 

Carol is an expert in strategic planning, organization development, and nonprofit management and is a frequent speaker and trainer on these topics. Her mission is to help associations to have a greater impact in fulfilling their mission.


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