Onboarding is the key to member retention with Mark Levin

Unlock the art of seamless member onboarding experiences, and learn how to keep them engaged throughout their journey in your association with our special guest Mark Levin and host Farhad Khan

About This Episode

Did you know it costs more to attract new members than to hold on to existing ones? Learn the right strategies to create an onboard experience that will keep your members engaged and looking for renewal.

How you welcome your members is a process that can provide huge returns to your association. Learn how to set a long-term success through an effective onboarding program.

Join us with our special guest Mark Levin and see how making your members the centre of your story can transform your association.

About Our Guest 

Mark Levin, CAE, CSP has more than 20 years of experience as an association executive and is also an internationally renowned speaker and consultant to the non-profit and association community. He currently serves as Executive Vice President of the Chain Link Fence Manufacturers Institute, an international trade association, and as President of B.A.I, Inc.

He is also an award-winning author; his books have been successful on five continents and have received numerous recognitions for training and motivating membership volunteers, as well as being hailed as useful tools for retaining members year after year.

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