About This Webinar
We all want a great experience for our members, we want them to use their benefits, be engaged, and appreciate all the work we do so that they stay members. But most of the time, this doesn’t happen. Our members get lost, lose interest, and leave.
To help you and your association solve the problem of member engagement and member retention, we have created this webinar to guide you through these issues and uncover the best ways to address them.
Topics Discussed in This Webinar
- Making the right impression during the onboarding process.
- Capturing the initial enthusiasm of a new member.
- Building relationships over transactions.
- Winning back members who do not want to renew.
- Capitalizing on member churn to gather info for improvement.